Shipping policy
Is tracking available?
- Yes! Tracking is included with all orders.
How much is shipping?
- Tracking varies depending on where you live and the time of purchase due to the fluctuation of USPS prices. Shipping should cost between $3.00-$3.99 for the majority of the time, but holidays or major events can change that.
- There is also free shipping for orders that contain $30+!
How long is processing and shipping?
- Most orders will be processed and dropped off at our carrier within 1-3 business days** from the moment that the order is approved and if the items are in stock and ready to ship.
- The actual shipping time, from when our carrier receives the order to the point where it reaches the address that was inputed, is estimated at 3-5 business days**.
**Please understand that shipping may take longer than expected due to the pandemic and/or if it is holiday season or if USPS is backed up.**
***Please note that business days include Monday-Friday, excluding holidays.***
My package has not arrived yet.
- My Squish Studio is NOT responsible for packages marked "delivered" and not received, but please still reach out to us if this is the case, so we can take a thorough look at the problem.
- Please allow 3-5 days after the estimated delivery for the package to arrive. If your order still has not arrived, please feel free to contact us by filling out the form under the "Contact Us" tab either at the menu at the top of our website or at the bottom. You can also directly email us at mysquishstudio@gmail.com so that we can assist you!